Performance Management

 All performance feedback is accessible to the rtCamper at all times.

Performance reflection at rtCamp takes place in various forms:

Type of Feedback	Applicable to	Frequency	Purpose	Mandatory
Fortnightly Feedback	rtCampers in probation	Every 15 days	To evaluate the performance of a new joiner during their probationary period	Yes
Continuous Feedback	All rtCampers	As per the manager’s discretion	To evaluate overall work being carried out at any specific time	No, as per the manager’s discretion
Quarterly Feedback	All rtCampers	At the end of each quarter	To provide feedback about performance, achievements during the quarter, areas of improvement, and goals for the next quarter	Yes
Annual Review (Salary Revisions)	rtCampers eligible for appraisal	Once a year	To provide an annual performance review of an rtCamper, compiled based on the feedbacks shared in each quarter	Yes

Fortnightly Feedback

• All folks in their Probation Period receive feedback at a frequency of every 15 days.
• This feedback is generally filled by Managers having new joiners reporting to them.
• Managers receive a notification to submit this feedback through ERP that would be visible in their “ToDo” section after logging in to the platform.
• The process to submit the feedback is the same as Personal feedback, the only difference being the frequency of submission.
• All rtCampers can also give feedback to us on our performance using the Giving Feedback module in the HRMS.

Continuous Feedback

• In day-to-day working, there are multiple occasions on which feedback is shared and received about the way work is carried out.
• Although there is a Quarterly Review, holding feedback until the end of the quarter is not ideal for an individual’s growth and development. This need to relay feedback in a timely manner is addressed through Continuous Feedback.

Quarterly Feedback

The Quarterly Feedback Process is aimed at maintaining a continuous improvement approach within rtCamp. It will be mandatory for all managers to provide feedback to their reportees at the end of each quarter.

Quarter	Quarter Duration	Feedback Submission Timeline
#1	1st April — 30th June	20th June — 30th June
#2	1st July — 30th September	20th September — 30th September
#3	1st October — 31st December	20th December — 31st December
#4	1st January — 31st March	20th March — 31st March

Workflow:

• At the end of each quarter, managers will be required to provide feedback for each of their reportees based on their performance, achievements, areas of improvement, and goals for the next quarter. 
• Feedback will be shared with the rtCamper in a one-on-one meeting with their respective manager. 
• Post communication, detailed feedbacks will be recorded in ERP.
• The process to submit the feedback is the same as Personal feedback, the only difference being the frequency of submission.
• Feedbacks will be assigned to each Reporting Manager under the Continuous Feedback module on ERP to record them.
• An email notification will be sent via the HR team to timely start the quarterly feedback process.
• Please review the breakdown below to accurately select the type of rating:

No. of Stars	Core Value	Core Value description
⭐️	Poor	Consistently fails to meet job requirements, with frequent errors, missed deadlines, and a need for constant supervision.
⭐️⭐️	Below Expectations	Often falls short of expectations with inconsistent performance and a need for more supervision; improvement is needed.
⭐️⭐️⭐️	Meets Expectations	Reliably performs tasks to expected standards with normal supervision and occasional guidance for complex tasks.
⭐️⭐️⭐️⭐️	Above Expectations	Exceeds basic duties, takes on additional responsibilities, and shows strong skills and initiative with minimal supervision.
⭐️⭐️⭐️⭐️⭐️	Excellent	Far exceeds expectations, mentoring and leading with expert skills and exceptional performance, requiring no supervision.

Annual Review (Salary Revisions)

An rtCamper becomes eligible for an Annual Review upon completing a year (12 months) of continuous service at rtCamp. Salary revisions at rtCamp are solely based on their individual performance, and an increase in the compensation is not default. That being said, every rtCamper is eligible for an Annual Review by default.

You can refer to the Annual Review process to learn more.

Performance Improvement Plan (PIP)

A PIP is initiated when the individual is struggling to meet job role expectations or goals, even after repeated communication of oversights. Continuous Personal Feedback and Quarterly Reviews become data points for initiating a PIP.

You can refer to the document on PIP Process to learn more.

💡 Please refer to the Tips on Providing Feedback page to help communicate feedback effectively.