How to (correctly) add and understand appraisal feedback

This framework helps managers provide clear and accurate feedback during employee appraisals, ensuring ratings genuinely reflect the performance and contributions of rtCampers. It also helps rtCampers to better understand and act on the feedback they receive.

Appraisal Feedback Overview:

Appraisals are designed to evaluate the overall performance of an rtCamper over the entire year.
As a manager, your role is to compile and summarize quarterly feedbacks/performance over the past 1 year into a cohesive final report that reflects the rtCamper’s performance level.

Please review the breakdown below to accurately select the type of rating and appraisal.

No. of Stars	Core Value	Core Value description	Appraisal type
⭐️	Below Expectations	Inconsistent performance and requires regular/more supervision, missed deadlines, frequent errors with significant improvement needed.	No appraisal
⭐️⭐️	Meets Expectations	Reliably performs tasks to expected standards with normal supervision and occasional guidance for complex tasks.	Average
⭐️⭐️⭐️	Above Expectations	Exceeds basic duties, takes on additional responsibilities, and shows strong skills and initiative with minimal supervision.	On higher side
⭐️⭐️⭐️⭐️	Excellent	Far exceeds expectations, mentoring and leading with expert skills and exceptional performance, requiring no supervision.	Maximum

Interpreting Client Feedback (if applicable):

Contributors to the Final Feedback Rating:

The feedback recorded for a given period is based on three parameters –
- External – Performance feedback shared by clients
- Internal – Maintaining internal consistency and discipline standards
- Team/community contributions – Making contributions to the rtCamp team or WordPress community, outside expected deliverables.

Interpreting Feedback:

If a team member receives mixed feedback across different performance areas, the final outcome will be determined based on the relative importance and weighting of those categories, along with other relevant factors of performance.
Note: Any underperformance during the period will impact the final rating, and CAM/PM discretion applies.
- Example 1: If a team member frequently needed reminders for time entries, their feedback remains “Below Expectations.”
- Example 2: If a member consistently updated entries on time, they would receive “Above Expectations.”
- Note – Time entry is just an example and can be replaced with any other communicated guidelines/feedback.

Other Tips:

Ensure client feedback aligns with the role’s expectations.
Seek more details from the client if feedback is general (especially if negative).
Consistent performance throughout the year should determine higher ratings, not recent or isolated feedback.
Team members needing clarification should contact their project or reporting manager first, who will reach out to the client if required.

Rating Guidelines:

Meets Expectations (2 stars): Performance aligns with expectations, requires little to no improvement for client satisfaction.
Above Expectations (3 stars): Additional positive feedback and work quality that goes beyond the regular goals assigned.
Excellent (4 stars): “Above Expectations” in all areas, in addition to meeting rtCamp’s consistency and discipline guidelines. Any additional internal/WordPress community contributions will be considered.